Senior Store Experience Lead - Print, Signs & Shipping

FedEx Office; Fort Worth (TX); In loco; USD 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

FedEx Office is seeking a Lead Consultant to handle orders across print, signs & graphics, and shipping while delivering a premier customer experience. The role emphasizes producing complex orders, managing production workflows, and providing pricing information to customers.

You may supervise a team on shift, train colleagues, perform POS transactions, and coordinate shipping activities to ensure timely delivery and adherence to FedEx Office standards.

Competenze

• High school diploma or equivalent required.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Mansioni

• Takes customer orders, provides pricing information, and recommends FedEx Office products and services.
• Manages production flow to ensure orders are completed correctly and on time.
• Operates POS and handles financial transactions; performs related paperwork.
• Leads and trains store team members on assigned shift and coordinates tasks.
• Coordinates pickup and delivery of customer orders and ensures quality during and after production.

Conoscenze

Verbal and written communication

Customer service experience

Leadership

Formazione

High school diploma or equivalent

Descrizione del lavoro

FedEx Office is seeking a Lead Consultant to handle orders across print, signs & graphics, and shipping while delivering a premier customer experience. The role emphasizes producing complex orders, managing production workflows, and providing pricing information to customers.

You may supervise a team on shift, train colleagues, perform POS transactions, and coordinate shipping activities to ensure timely delivery and adherence to FedEx Office standards.