Senior Store Consultant: Print, Shipping & Service

FedEx Corporation; Austin (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

FedEx Office is looking for a Lead Consultant who will oversee store activities, coordinate shipments, provide pricing information, and guide customers toward FedEx Office products and services. The role involves leading complex orders, managing production, and ensuring quality across printing, signs, graphics, and shipping services.

With leadership direction, you may mentor team members and handle escalated customer issues while maintaining a high standard of service and efficiency in a

Formación

• High school diploma or equivalent.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsabilidades

• Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers.
• Manages production flow to ensure all production orders are done right and on time.
• Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services.

Conocimientos

Customer service

Communication

Educación

High school diploma or equivalent

Descripción del empleo

FedEx Office is looking for a Lead Consultant who will oversee store activities, coordinate shipments, provide pricing information, and guide customers toward FedEx Office products and services. The role involves leading complex orders, managing production, and ensuring quality across printing, signs, graphics, and shipping services.

With leadership direction, you may mentor team members and handle escalated customer issues while maintaining a high standard of service and efficiency in a