Senior Store Consultant: Printing & Shipping

FedEx Corporation; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

FedEx Office is seeking a Lead Consultant to deliver exceptional customer service while managing order production, pricing, and product recommendations. The role requires coordinating store activities, leading a team as needed, and ensuring high-quality output across print, signs, graphics, and shipping.

The Lead Consultant will handle complex orders, operate advanced equipment, and monitor production processes to meet deadlines.

Qualifications

• Excellent verbal and written communication skills.
• 2+ years of specialized experience.
• High school diploma or equivalent education.

Responsibilities

• Takes customer orders, provides pricing information, and recommends FedEx Office products and services.
• Manages production flow to ensure orders are completed on time and to quality standards.
• Operates equipment requiring advanced operational knowledge and expertise to produce complex orders.
• Coordinates shipping-related activities and assists with logistics and scheduling.
• Provides leadership on an assigned shift and assists in training team members.

Skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office is seeking a Lead Consultant to deliver exceptional customer service while managing order production, pricing, and product recommendations. The role requires coordinating store activities, leading a team as needed, and ensuring high-quality output across print, signs, graphics, and shipping.

The Lead Consultant will handle complex orders, operate advanced equipment, and monitor production processes to meet deadlines.