Senior Staff SRE: Reliability & Observability Leader

Early Warning Services, LLC; United States; Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Paid time off

Parental leave

Maven family planning

Job summary

The Senior Staff Site Reliability Engineer at Early Warning Services, LLC will apply software and systems engineering practices to enhance the reliability, resilience, and performance of production services across multiple domains. You will lead collaboration with Software Engineering and other technology teams to embed observability, recoverability, and operational readiness throughout the lifecycle.

This role provides broad technical leadership across a major technology domain, guiding

Qualifications

• Typicall y 12+ years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, Architecture where applicable, or a comparable technical discipline.
• Experience with software development or scripting using one or more modern programming languages.
• Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability appropriate to the level.
• Experience with public cloud technologies and architectures, preferably AWS, along with infrastructure, networking, Linux/Unix, and modern application architectures appropriate to the level.
• Demonstrated analytical, problem-solving, communication, and collaboration skills appropriate to the scope of the role.

Responsibilities

• Use software engineering, automation, and DevOps principles and practices to continually improve how services are built, tested, deployed, observed, operated, and recovered.
• Use data, evidence, experimentation, and rigorous engineering analysis appropriate to the level to identify reliability risks, test assumptions, and guide technical decisions.
• Define, implement, or improve SLIs, SLOs, error budgets, and other service-health measures appropriate to the scope of responsibility.
• Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation.
• Drive continuous improvement across CI/CD, observability, deployment practices, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness.
• Identify recurring or systemic production issues and translate operational experience into improvements in code, architecture, automation, tooling, and engineering practices.
• Partner with Software Engineering teams to incorporate reliability, resiliency, scalability, performance, observability, recoverability, and operational readiness throughout the development lifecycle.
• Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning appropriate to the level.
• Provides senior technical leadership and escalation support for significant production incidents and drives improvements to incident response and sustainable on-call practices across a pillar or broad technical domain.
• Reduce operational toil and unnecessary manual intervention through software, automation, reusable patterns, and better engineering practices.

Skills

Software engineering

Site reliability engineering

Cloud/Platform engineering

DevOps

Automation

Observability

Leadership

Education

Bachelor’s degree in Computer Science or related field

Tools

AWS

Kubernetes

Terraform

CI/CD

Monitoring tools

Job description

The Senior Staff Site Reliability Engineer at Early Warning Services, LLC will apply software and systems engineering practices to enhance the reliability, resilience, and performance of production services across multiple domains. You will lead collaboration with Software Engineering and other technology teams to embed observability, recoverability, and operational readiness throughout the lifecycle.

This role provides broad technical leadership across a major technology domain, guiding