Senior/Staff Infrastructure Engineer — Scale & Reliability On-Call

Engg; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

General Intuition is expanding its Medal infrastructure to handle billions of clips, ingestions, and social features at scale. You will own the on-call rotation, drive postmortems, and partner with engineering teams to ensure our infra supports rapid growth and reliability.

The role favors candidates with startup or scale-up experience, strong incident response instincts, and deep Terraform and GCP know-how in a production environment.

Qualifications

• Experience operating at scale and responding to incidents.
• Ability to communicate clearly under pressure and drive effective postmortems.
• Comfort in fast-growing environments with rapid tech evolution.
• Strong judgment between durable fixes vs. quick patches.

Responsibilities

• Own the on-call rotation and incident response process.
• Drive postmortems and implement durable corrective actions.
• Collaborate with engineering teams to align infra needs with product growth.

Skills

Incident response

Communication

Startups

Great judgment

Tools

Terraform

Elasticsearch

GCP

Relational databases

GitHub Actions

Kubernetes

Job description

General Intuition is expanding its Medal infrastructure to handle billions of clips, ingestions, and social features at scale. You will own the on-call rotation, drive postmortems, and partner with engineering teams to ensure our infra supports rapid growth and reliability.

The role favors candidates with startup or scale-up experience, strong incident response instincts, and deep Terraform and GCP know-how in a production environment.