Senior Staff Engineer, AI Agents & Production Systems

Salesforce; New York (NY); On-site; USD 149,000 - 246,000; Full time

Job summary

Salesforce AI Labs is building agent-driven automation that learns from human demonstrations to turn complex workflows into repeatable, enterprise-ready capabilities. You’ll own substantial systems from design through deployment, working with customers and shaping the product toward general availability at Salesforce scale.

Join a team that evaluates model selection, tool choices, and context management to balance reliability, latency, and cost.

Qualifications

• Hands-on experience building and evaluating LLM-powered systems.
• Experience owning substantial backend services from design through production.
• Ability to reason about concurrency, state, retries and failures in critical systems.

Responsibilities

• Own substantial backend services from design through deployment and production operations.
• Work directly with customers to understand workflows and validate solutions in their environments.
• Evaluate model selection, tooling, and context management for reliability and cost.
• Mentor peers through design discussions and code reviews and contribute to hiring.

Skills

Python

Go

Java

JavaScript/TypeScript

Job description

Salesforce AI Labs is building agent-driven automation that learns from human demonstrations to turn complex workflows into repeatable, enterprise-ready capabilities. You’ll own substantial systems from design through deployment, working with customers and shaping the product toward general availability at Salesforce scale.

Join a team that evaluates model selection, tool choices, and context management to balance reliability, latency, and cost.