Senior SRE: Reliability, Observability & Scale Leader

Testing Site - JPMC; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase in New York, NY is seeking a Site Reliability Engineer to own non-functional requirements and champion reliability across applications within Enterprise technology’s liquidity risk team. You will influence strategic planning, drive improvements in resiliency, security, observability, automation, and customer experience while mentoring engineers and promoting blameless post-incident reviews.

Strong collaboration with peers and leadership will guide adoption of OpenTelemetry,

Qualifications

• Formal training or certification in software engineering plus 5+ years of applied experience.
• Advanced knowledge of SRE principles and implementing SRE across teams.
• Experience leading technologists to resolve complex tech issues at scale.
• Ability to influence team culture by championing innovation and driving change.
• Experience hiring, developing, and recognizing talent.
• Proficiency in at least one programming language (JavaScript/Go/Python).
• Hands-on experience with CI/CD tools (Jenkins, GitLab, Terraform).
• Experience with containers and orchestration (Docker/Kubernetes/ECS).
• Strong troubleshooting across networking technologies.
• Knowledge of GraphQL, event-driven architecture (Kafka), OpenTelemetry.

Responsibilities

• Lead SRE practices balancing delivery speed, efficiency, and stability.
• Partner with peers and stakeholders to drive strong outcomes.
• Scale SRE adoption across application and platform teams.
• Set reliability expectations and track progress with metrics.
• Run blameless post-incident reviews and debriefs to drive improvements.
• Build a culture of continuous improvement and customer focus.
• Coach entry- to mid-level engineers and promote knowledge sharing.

Skills

SRE principles

CI/CD

Docker

Kubernetes

OpenTelemetry

GraphQL

Event-driven

JavaScript

Go

Python

Networking

Leadership

Tools

Jenkins

GitLab

Terraform

Docker

Kubernetes

ECS

Job description

JPMorgan Chase in New York, NY is seeking a Site Reliability Engineer to own non-functional requirements and champion reliability across applications within Enterprise technology’s liquidity risk team. You will influence strategic planning, drive improvements in resiliency, security, observability, automation, and customer experience while mentoring engineers and promoting blameless post-incident reviews.

Strong collaboration with peers and leadership will guide adoption of OpenTelemetry,