Site Reliability Engineer III

Testing Site - JPMC; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase is seeking a Site Reliability Engineer within Enterprise Technology's liquidity risk group in New York. You will own non-functional requirements and champion reliability, security, observability across applications in your remit.

You will lead data-driven improvements, coordinate post-mortems, mentor engineers, and partner with stakeholders to balance feature delivery with system stability and scalability.

Qualifications

• Formal training or certification in software engineering concepts and 5+ years applied experience.
• Advanced SRE knowledge and a proven track record implementing SRE practices across application and platform teams (including avoiding common pitfalls)
• Experience leading technologists to resolve complex, firmwide technology issues
• Ability to influence team culture by championing innovation and change
• Experience hiring, developing, and recognizing talent
• Proficiency in at least one programming language, with preference for JavaScript, Go, or Python
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform)
• Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)
• Troubleshooting experience with common networking technologies and issues
• Strong fundamentals across modern architectures and observability, including GraphQL (schema design, federation/supergraph), event-driven systems (Kafka concepts like partitions/consumer groups, DLQs, replay), microservices patterns (API gateways/routers, CQRS/event sourcing), and end-to-end telemetry using OpenTelemetry (metrics/logs/traces)

Responsibilities

• Lead SRE adoption across teams, balancing feature delivery with efficiency and system stability
• Partner with peers and senior stakeholders to align on reliability goals and make trade-offs that improve outcomes
• Set and track reliability and stability metrics, and use data to drive measurable improvements
• Build a continuous-improvement culture by collecting real-time feedback and turning it into customer-impacting changes
• Coordinate with other teams to share solutions and prevent duplicated work
• Run blameless, data-driven post-mortems and regular debriefs to turn incidents (and wins) into learning
• Coach and develop entry- to mid-level engineers through hands-on guidance and feedback

Skills

SRE leadership

Data-driven culture

Incident post-mortems

Programming (JS/Go/Python)

Cross-team collaboration

Hiring & coaching

OpenTelemetry observability

System & network troubleshooting

CI/CD tooling

Education

Software engineering fundamentals cert

Tools

Jenkins

GitLab

Terraform

Docker

Kubernetes

ECS

Job description

As a Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, youare the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.

Job responsibilities

• Lead SRE adoption across teams, balancing feature delivery with efficiency and system stability
• Partner with peers and senior stakeholders to align on reliability goals and make trade-offs that improve outcomes
• Set and track reliability and stability metrics, and use data to drive measurable improvements
• Build a continuous-improvement culture by collecting real-time feedback and turning it into customer-impacting changes
• Coordinate with other teams to share solutions and prevent duplicated work
• Run blameless, data-driven post-mortems and regular debriefs to turn incidents (and wins) into learning
• Coach and develop entry- to mid-level engineers through hands-on guidance and feedback

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Advanced SRE knowledge and a proven track record implementing SRE practices across application and platform teams (including avoiding common pitfalls)
• Experience leading technologists to resolve complex, firmwide technology issues
• Ability to influence team culture by championing innovation and change
• Experience hiring, developing, and recognizing talent
• Proficiency in at least one programming language, with preference for JavaScript, Go, or Python
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform)
• Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)
• Troubleshooting experience with common networking technologies and issues
• Strong fundamentals across modern architectures and observability, including GraphQL (schema design, federation/supergraph), event-driven systems (Kafka concepts like partitions/consumer groups, DLQs, replay), microservices patterns (API gateways/routers, CQRS/event sourcing), and end-to-end telemetry using OpenTelemetry (metrics/logs/traces)

Preferred qualifications, capabilities, and skills

• Strong hands-on ability to code and troubleshoot, with solid data fluency