Senior SRE Manager - Drive Resilience, Automation & Growth

Testing Site - JPMC; Jersey City (NJ); On-site; USD 180,000 - 230,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Manager of Site Reliability Engineering in Jersey City to own non-functional requirements, guide strategy, and champion reliability, security, and scalability across applications. You will drive improvements in monitoring, instrumentation, and automation while coaching teams and sharing knowledge through forums and guilds.

The role emphasizes blameless post-mortems, real-time feedback, and collaboration with peers to optimize customer experience and enterprise

Qualifications

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls
• Experience leading technologists to manage and solve complex technological issues at a firmwide level
• Ability to influence the team’s culture by championing innovation and change for success
• Experience hiring, developing, and recognizing talent
• Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues

Responsibilities

• Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability
• Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
• Drives the adoption of site reliability practices throughout the organization
• Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
• Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience
• Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible
• Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
• Provides personalized coaching for entry to mid-level team members
• Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences

Skills

Python

Java Spring Boot

.Net

CI/CD

Tools

Jenkins

GitLab

Terraform

Docker

Kubernetes

Job description

JPMorgan Chase is seeking a Senior Manager of Site Reliability Engineering in Jersey City to own non-functional requirements, guide strategy, and champion reliability, security, and scalability across applications. You will drive improvements in monitoring, instrumentation, and automation while coaching teams and sharing knowledge through forums and guilds.

The role emphasizes blameless post-mortems, real-time feedback, and collaboration with peers to optimize customer experience and enterprise