Senior SRE: Observability & Reliability for Healthcare

Zocdoc; Oregon; Hybrid; USD 180,000 - 220,000; Full time

Benefits offered by this job

Flexible work environment based in NYC

Unlimited Vacation

Health benefits (medical/dental/vision

401(k) with employer match

Wellness program

Sabbatical leave

Parental leave

Cell phone reimbursement

ZocClubs & ERGs

Job summary

Zocdoc is seeking a Senior Site Reliability Engineer to enhance the observability, reliability, and safety of our distributed production systems. You will tackle AWS-based microservices, APIs, and integrations, building robust observability foundations, automation, and engineering practices that enable fast movement with strong safety.

You will collaborate with product engineering teams to improve operational visibility, participate in on-call incidents, and contribute to platform standards for

Qualifications

• 5+ years of experience supporting consumer-facing web applications, APIs, or distributed production environments in an SRE/Production/Platform role.

Responsibilities

• Designing, building, and operating observability for distributed services and integrations, including metrics, logs, traces, dashboards, alerts, SLIs, and SLOs.

Skills

Observability

On-call experience

Incident response

Distributed systems

Communication skills

Problem solving

Team collaboration

Tools

AWS

Docker

Kubernetes

Terraform

OpenTofu

CloudFormation

GitHub Actions

GitOps

Job description

Zocdoc is seeking a Senior Site Reliability Engineer to enhance the observability, reliability, and safety of our distributed production systems. You will tackle AWS-based microservices, APIs, and integrations, building robust observability foundations, automation, and engineering practices that enable fast movement with strong safety.

You will collaborate with product engineering teams to improve operational visibility, participate in on-call incidents, and contribute to platform standards for