Senior Spares Program Lead - Remote 24/7 Network Readiness

Lumen

Frankfort (KY)

Remote

USD 132,000 - 176,000

Full time

3 days ago
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Benefits offered by this job

Health benefits
Life insurance
Voluntary lifestyle benefits

Job summary

Lumen is seeking a senior program leader to own the enterprise Critical Sparing Program, ensuring spare parts availability, transportation, and delivery, with 24x7 readiness for outages and critical events. You will mentor managers and analysts, drive improvements in restoration speed and service levels, and partner with Inventory Planning, Service Assurance, and Engineering to align sparing with strategic objectives.

This role offers remote work across the U.S.

Qualifications

  • Progressive leadership experience in supply chain, logistics, field services, or comparable mission‑critical environments.
  • Strong analytical capability with the ability to translate data into timely decisions and actions.
  • Ability to lead cross‑functional teams, escalations, and performance improvements.

Responsibilities

  • Own urgent execution across full spares lifecycle including fulfillment, transport, proof of delivery, and depot replenishment.
  • Establish governance, priorities, and improvement plans to support restoration speed, customer experience, and financial goals.
  • Maintain 24x7 readiness for outages, installations, and business continuity events as part of Emergency Response Team.

Skills

Leadership experience
Analytical skills
Cross-functional collaboration
Operational excellence

Tools

SAP S/4HANA
ERP systems
OpsConsole

Job description

Lumen is seeking a senior program leader to own the enterprise Critical Sparing Program, ensuring spare parts availability, transportation, and delivery, with 24x7 readiness for outages and critical events. You will mentor managers and analysts, drive improvements in restoration speed and service levels, and partner with Inventory Planning, Service Assurance, and Engineering to align sparing with strategic objectives.

This role offers remote work across the U.S.

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