Senior Solutions Engineer — Remote (West Coast)

Grafana

Northern (KY)

Hybrid

USD 204,000 - 254,000

Full time

14 days+

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Benefits offered by this job

RSUs

Remote work

Global culture

30 days annual leave

Job summary

Grafana Labs is seeking an experienced Senior Solutions Engineer for remote work with a West Coast focus. You will educate customers through demos and technical evaluations, partner with Sales to articulate Grafana's value, and own engagements from qualification to close.

The role is remote-first with a global team and a strong emphasis on collaboration and open source roots. Ideal candidates have 5+ years in technical pre-sales in the metrics/monitoring space, excellent communication, and a

Qualifications

Experience with open source tech, or monitoring space is preferred.
Strong written and oral communication skills for remote collaboration.
Ability to educate customers through demos, enablement, and technical evaluations.

Responsibilities

Join as an early member of a high growth team solving technical and customer problems.
Partner with Sales to articulate Grafana value, vision, and strategy to customers.
Own technical engagement with customers and help close opportunities with credibility.
Deliver product and technical presentations to potential and existing customers.
Proactively communicate feedback to product and internal teams about needs and competitive landscape.
Drive product discussions based on customer insights and learning from interactions.
Collaborate with team to enhance documentation, create enablement materials and blog posts.