Senior Solutions Engineer - Remote, Complex Tech Sales

Twilio Inc.; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health care insurance

401(k) retirement plan

Paid sick time

Paid personal time off

Parental leave

Job summary

Twilio Inc. is seeking a Senior Solutions Engineer for its Digital Sales Communications team in a remote-first environment. You will design technical solutions, articulate value, and guide customers through pre-sales processes while collaborating with internal teams.

The role emphasizes strong communication, storytelling, and understanding customer needs. Occasional in-person meetings may be required for team events or customer engagements.

Qualifications

• 5+ years pre-sales experience selling complex, technical products or 6+ years in delivery/consulting with customer-facing roles.
• Excellent communicator and presenter who can gain audience confidence.
• Able to translate a customer’s needs into a technical solution.
• Familiarity with cloud platforms: AWS, Google Cloud, Azure.

Responsibilities

• Lead pre-sales engagements to design and present technical solutions for customers.
• Present and communicate complex topics to audiences at multiple levels.
• Collaborate with cross-functional teams to drive sales outcomes.

Skills

Excellent communicator

Engaging storyteller

Customer needs translation

Sales methodologies experience

Software development background

Education

Bachelor’s or Master’s in Engineering/CS/Math

Tools

AWS

Google Cloud

Azure

Job description

Twilio Inc. is seeking a Senior Solutions Engineer for its Digital Sales Communications team in a remote-first environment. You will design technical solutions, articulate value, and guide customers through pre-sales processes while collaborating with internal teams.

The role emphasizes strong communication, storytelling, and understanding customer needs. Occasional in-person meetings may be required for team events or customer engagements.