Senior Solutions Engineer: Production AI Agents

AI Chopping Block; Chicago, Northern (IL, KY); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

In-office meals

Job summary

LangChain is seeking a seasoned Solutions Engineer to drive the technical win with customers, owning evaluations, POCs, and architecture reviews. You will co-build production AI agents with customer teams and help deploy agent-based applications, from conversational agents to multi-step workflows.

You will lead demos, trainings, and workshops for developers, while advising on architecture and roadmap decisions after deals close.

Qualifications

• 6+ years in a relevant technical role such as solutions engineering, sales engineering, customer engineering, software engineering, or founding and product engineering, ideally at a startup or scale-up.
• Comfort owning the technical thread in a sales cycle: discovery, POCs, architecture reviews, and competitive evaluations
• Ability to explain technical tradeoffs clearly and build trust with developer audiences, then translate that into a decision the customer is ready to make
• A track record of taking responsibility for outcomes, not just recommendations
• A bias toward action and a willingness to figure things out as you go

Responsibilities

• Own the technical win. Partner with AEs to scope evaluations, run technical discovery, and design POCs that map to the customer's real use case rather than a canned demo
• Be the technical authority in the room during architecture reviews, security and infrastructure questions, and head-to-head evaluations
• Co-architect and co-build production AI agents with customer engineering teams, from prototype through rollout
• Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
• Run demos, trainings, and workshops for developer audiences, from single-team sessions to larger technical enablement
• Advise customers post-sale on architecture, best practices, and roadmap-level decisions, and find the expansion opportunities that come out of those conversations
• Surface field feedback to product and build reusable POC assets, cookbooks, and example code that scale across accounts
• Contribute code upstream when it meaningfully improves customer outcomes

Skills

Solutions engineering

Technical communication

Ownership mindset

Tools

AWS

GCP

Azure

Containers

Kubernetes

Job description

LangChain is seeking a seasoned Solutions Engineer to drive the technical win with customers, owning evaluations, POCs, and architecture reviews. You will co-build production AI agents with customer teams and help deploy agent-based applications, from conversational agents to multi-step workflows.

You will lead demos, trainings, and workshops for developers, while advising on architecture and roadmap decisions after deals close.