Senior Solutions Engineer - AI Agents in Production

LangChain, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Medical,dental, and vision coverage

401(k) plan

Meals on in-office days in the US

Job summary

LangChain, Inc. seeks a Solutions Engineer to own the technical win alongside AEs, scoping evaluations and designing POCs that map to real customer use cases.

You will lead architecture reviews, security and infra questions, and co-build production AI agents with customer teams from prototype to rollout. This hands-on role requires clear communication of tradeoffs to developers and the ability to guide customers toward informed decisions, with post-sale advising and field feedback to improve

Qualifications

• 6+ years in a technical role such as solutions engineering, sales engineering, customer engineering, software engineering, or founding and product engineering, ideally at a startup or scale-up.
• Ability to explain technical tradeoffs clearly and build trust with developer audiences, then translate that into a decision the customer is ready to make.
• A track record of taking responsibility for outcomes, not just recommendations.
• A bias toward action and a willingness to figure things out as you go.
• Genuine interest in operating AI agents in production, not just building demos.

Responsibilities

• Own the technical win. Partner with AEs to scope evaluations, run technical discovery, and design POCs that map to the customer's real use case rather than a canned demo.
• Be the technical authority in the room during architecture reviews, security and infrastructure questions, and head-to-head evaluations.
• Co-architect and co-build production AI agents with customer engineering teams, from prototype through rollout.
• Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows.
• Run demos, trainings, and workshops for developer audiences, from single-team sessions to larger technical enablement.
• Advise customers post-sale on architecture, best practices, and roadmap-level decisions, and find the expansion opportunities that come out of those conversations.
• Surface field feedback to product and build reusable POC assets, cookbooks, and example code that scale across accounts.
• Contribute code upstream when it meaningfully improves customer outcomes

Skills

Solutions engineering

Sales engineering

Software engineering

Startup experience

Architecture reviews

Job description

LangChain, Inc. seeks a Solutions Engineer to own the technical win alongside AEs, scoping evaluations and designing POCs that map to real customer use cases.

You will lead architecture reviews, security and infra questions, and co-build production AI agents with customer teams from prototype to rollout. This hands-on role requires clear communication of tradeoffs to developers and the ability to guide customers toward informed decisions, with post-sale advising and field feedback to improve