Senior Solutions Engineer - Payments Pre-Sales Lead Remote

primer.io; Washington; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Fully remote

Competitive share options

Uncapped holiday with 25 days minimum

Co‑working space access

Workations & Company Retreat

Great equipment for your role

£500 towards home office setup

Learning budget

Private Medical Insurance

Location-based perks

Job summary

Primer is a remote-first payments platform empowering finance teams to simplify and scale global payments. We’re seeking a pre-sales Solutions Engineer to work closely with the sales team, translating merchant needs into technical solutions and guiding end-to-end integrations for large merchants.

You’ll translate business requirements into actionable technical designs, lead discovery sessions, product demos, and Q&A with developers.

Qualifications

• Prior merchant-facing experience with a complex API product, ideally in payments.
• Comfortable implementing frontend SDKs in web or mobile and advising developers on integration best practices.
• Confident leading discovery sessions, joining presentations at C-level, and working with technical counterparts.
• Strong technical curiosity to understand, explain, and design complex technical solutions.
• Project management skills; able to lead integrations involving multiple teams and dependencies.
• Creative and adaptable; you’ll work with diverse merchants and shifting timelines.
• Excellent communication and presentation skills for both technical and non-technical stakeholders.
• Collaborative approach with clients, partners, and internal teams.
• Motivated to grow with Primer in a fast-paced scaling environment.

Responsibilities

• Identify merchant pain points and articulate Primer's value to address them.
• Provide technical expertise to the sales team for business development.
• Translate business requirements into technical solutions and explain complex concepts simply.
• Lead discovery sessions, product demos, and developer Q&A.
• Guide merchants from pre-sales to go-live and ramp-up with a smooth integration.
• Own complex merchant integrations, align stakeholders, and mitigate risks.
• Collaborate with Product to identify feature enhancements for merchants.

Skills

Merchant-facing experience

API product knowledge

Frontend SDKs (web/mobile)

Discovery sessions leadership

Communication skills

Cross-functional collaboration

Technical explanations

Job description

Primer is a remote-first payments platform empowering finance teams to simplify and scale global payments. We’re seeking a pre-sales Solutions Engineer to work closely with the sales team, translating merchant needs into technical solutions and guiding end-to-end integrations for large merchants.

You’ll translate business requirements into actionable technical designs, lead discovery sessions, product demos, and Q&A with developers.