Senior Specialist, Solutions Engineering

0011 Checkout LLC; San Francisco (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

0011 Checkout LLC is seeking a talented Sr Specialist, Solutions Engineering to join our North America team. This role is pivotal in bridging our payments platform with client needs, supporting revenue growth from pre-sales to go-live.

The ideal candidate will have over 2 years of experience in the payments industry, strong client-facing skills, and a good understanding of API integrations. A hybrid work model allows flexibility, with collaboration encouraged in the office.

Qualifications

• 2+ years of experience in the payments industry.
• Hands-on experience in a technical, client-facing role.
• Strong client-facing and communication skills.
• Solid understanding of API-based integrations.
• Strong analytical and debugging skills.
• Ability to distill complex technical concepts for a business audience.
• Highly organized and adaptable.
• Strong technical acumen.

Responsibilities

• Support technical pre-sales discussions.
• Partner with senior team members to design payment solutions.
• Act as a trusted technical advisor for enterprise accounts.
• Guide merchants through the technical integration lifecycle.
• Collaborate with various teams to solve technical challenges.
• Develop deep subject matter expertise on the platform.

Skills

Experience in the payments industry

Client-facing skills

Problem-solving abilities

Understanding of API-based integrations

Strong analytical skills

Education

Degree in Computer Science, Engineering, or a related field

Tools

Postman

Job description

Job Summary

We are seeking a talented and driven Sr Specialist, Solutions Engineering to join our growing North America team. This client‑facing role will serve as a key technical expert for our enterprise merchants, bridging our powerful payments platform with our clients’ business needs and supporting revenue growth from pre‑sales to go‑live and beyond.

Responsibilities

• Support technical pre‑sales discussions, deliver compelling product demonstrations and platform presentations to prospective enterprise merchants.
• Partner with senior team members to design and document payment solutions tailored to the unique business requirements and technical landscapes of our clients.
• Act as a trusted technical advisor for our enterprise accounts, partnering closely with the Sales team to support new revenue opportunities.
• Guide merchants through the technical integration lifecycle, from initial solution design to a successful go‑live, ensuring a smooth and efficient implementation experience.
• Serve as a voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to solve technical challenges and provide feedback to the product roadmap.
• Develop deep subject matter expertise on the Checkout.com platform and the broader payments ecosystem.

Qualifications

• 2+ years of experience in the payments industry.
• Hands‑on experience in a technical, client‑facing role.
• Strong client‑facing and communication skills, with a proven ability to build trust and rapport with technical and non‑technical stakeholders.
• Solid understanding of API‑based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman.
• A natural problem‑solver with strong analytical and debugging skills.
• The ability to distill complex technical concepts and communicate them effectively to a business audience.
• Highly organized and adaptable, able to thrive in a fast‑paced, high‑growth environment and effectively manage shifting priorities.
• A strong technical acumen, ideally supported by a degree in Computer Science, Engineering, or a related field.

Benefits

Hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.