Senior Solutions Engineer, Enterprise AI (West US)

Parloa; San Francisco (CA); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Parloa is seeking a Lead Solutions Engineer to drive revenue by owning the full technical sales process, from initial demo to signed deal. You will act as the technical voice shaping how customers adopt agentic AI and how Parloa builds next.

You will own technical leadership across demos, solution architecture, and post-sale advocacy, working with Security, Product, and Sales to accelerate enterprise commitments, while traveling to client sites as needed.

Formación

• 7-10+ years as a Solutions Engineer in a SaaS vendor environment.
• Deep experience in contact center (CCaaS/UCaaS), VoIP and telephony.
• Deep knowledge of enterprise tech stacks (Azure, AWS, GCP) and API integrations.
• Working understanding of Generative AI and LLMs, with prompt engineering and design.

Responsabilidades

• Lead technical stage of the deal cycle, guiding customers from evaluation to commitment.
• Build tailored demos and Proof of Value across voice and chat integrations.
• Design scalable architectures and address data security and compliance requirements.
• Provide customer advocacy and feed needs back into product roadmap with cross-functional teams.
• Represent Parloa at client on-sites and external events (20-30% travel).

Conocimientos

Enterprise sales process

MEDDPICC

CCaaS/UCaaS

VoIP & Telephony

Cloud platforms (Azure, AWS, GCP)

API integration

Generative AI / LLMs

Public speaking / presenting

Descripción del empleo

Parloa is seeking a Lead Solutions Engineer to drive revenue by owning the full technical sales process, from initial demo to signed deal. You will act as the technical voice shaping how customers adopt agentic AI and how Parloa builds next.

You will own technical leadership across demos, solution architecture, and post-sale advocacy, working with Security, Product, and Sales to accelerate enterprise commitments, while traveling to client sites as needed.