Senior Solutions Engineer - Enterprise AI & Strategy

Scribe; United States; Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Healthcare Coverage

Equity

401(k) Plan

Flex Benefit

Commuter Benefits

PTO

Parental Leave

Wellness & Family Support

Job summary

Scribe is seeking a Principal Solutions Engineer to own the technical layer of our largest strategic deals and bridge pre-sales with delivery for Workflow AI capabilities. You will partner with Account Executives, Customer Success, and Product to design, validate, and articulate revolutionary solutions for Enterprise accounts.

You will craft ROI narratives, run POCs, and architect scalable pre-sales assets while collaborating with Sales, CS, and Product to scale impact across Fortune 500

Qualifications

• 8+ years in Solutions Engineering, Solutions Architecture, Technical Account Management, or similar pre-sales role at a high-growth SaaS company.
• Deal cycles with complex named Strategic Accounts.
• Strong AI fluency: understand LLMs, prompts, model behavior, and AI output quality for CIO/VP-level audiences.
• Translate customer requirements into technical context for AI/ML Engineering teams.
• Explain Scribe's Workflow AI framework to technical and non-technical audiences.
• Experience with enterprise workflows and tools like Salesforce, ServiceNow, and SAP, and understanding of process automation for Fortune 500 companies.
• Build trust quickly with executive stakeholders and end users alike, anchoring technical conversations to outcomes.
• Builder mindset: comfortable defining new functions rather than fitting into pre-made roles.
• Data-driven and ROI-obsessed: ability to build business cases and validate assumptions.
• Collaborative, low-ego approach: work closely with AEs, CSMs, and cross-functional teams.

Responsibilities

• Own the technical layer of Scribe's largest and most strategic deals, partnering with Account Executives from discovery through close, running tailored Optimize demos and leading POC planning.
• Develop ROI narratives grounded in the customer’s workflow data, quantifying time saved and costs avoided.
• Act as a technical expert, driving validation and security workstreams as key elements of strategic deals.
• Build credibility with technical deal stakeholders and remove obstacles to progress.
• Represent the voice of the customer to the Product team with evidence of successes and gaps.
• Create repeatable pre-sales assets and playbooks to accelerate future deals.
• Maintain deep working knowledge of Scribe's platform and serve as a technical reference for GTM teams.

Skills

Solutions engineering

AI fluency

ROI storytelling

Stakeholder management

Collaborative mindset

Technical leadership

Tools

Salesforce

ServiceNow

SAP

Job description

Scribe is seeking a Principal Solutions Engineer to own the technical layer of our largest strategic deals and bridge pre-sales with delivery for Workflow AI capabilities. You will partner with Account Executives, Customer Success, and Product to design, validate, and articulate revolutionary solutions for Enterprise accounts.

You will craft ROI narratives, run POCs, and architect scalable pre-sales assets while collaborating with Sales, CS, and Product to scale impact across Fortune 500