Senior Solutions Consultant - Security Transformation

Palo Alto Networks, Inc.; Cleveland (OH); Remote; USD 206,000 - 284,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Solutions Consultant to guide customers through security transformations across on-prem, cloud, and operations. You will own accounts end-to-end, ensuring solution fit, deployment quality, adoption, and ongoing health throughout the customer lifecycle.

This remote role collaborates with Professional Services, Customer Success, Specialists, Channel partners, and Support to drive expanded outcomes and platform adoption on a global scale.

Qualifications

• Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! Your impact is defined by taking continuous ownership across the customer journey and execution of the following:

Responsibilities

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target complex, multi-threaded sales engagements involving senior executive stakeholders, technical buyers, and procurement teams.
• Conducting advanced discovery using analytical thinking and technical expertise to understand, articulate, and align the technical and operational priorities of your prospects and customers.
• Building and leveraging C-level relationships (CIO, CISO, CSO) to establish Palo Alto Networks as a trusted strategic partner and drive a security architecture transformation roadmap.
• Using an understanding of key customer business requirements to position, demonstrate, and create high-level designs across the entire PANW portfolio solutions to create business value for large, complex enterprises, typically with multi-billion-dollar revenue and global or multi-regional operations.
• Leading successful complex technical validation efforts based on advanced best practices tailored to customer environments to ensure a technical win in assigned and strategic opportunities.
• Promoting broad, integrated solutions that include Palo Alto Networks technologies and collaborating with professional services to drive expanded customer outcomes and ensure ongoing platform adoption.
• Managing day-to-day technical ownership and serving as the primary technical advisor for assigned accounts, ensuring solution validation, deployment readiness, and expanded solution adoption while maintaining cross-product solution alignment and sustained technical health of the accounts, resulting in a trusted customer partnership.
• Proactively supporting customers beyond the sale by monitoring customer usage and outcomes to identify optimization opportunities, emerging needs, and potential risks, partnering with account teams to re-engage customers and guide them toward continued value and expanded platform adoption.
• Effectively navigating and influencing the internal cross-functional landscape, collaborating with Professional Services, Customer Success, Specialists, Channel partners, and Support teams to align strategies, remove obstacles, and ensure a one-team approach for a seamless, outcome-driven journey across every stage of the customer lifecycle.

Job description

Palo Alto Networks, Inc. is seeking a Solutions Consultant to guide customers through security transformations across on-prem, cloud, and operations. You will own accounts end-to-end, ensuring solution fit, deployment quality, adoption, and ongoing health throughout the customer lifecycle.

This remote role collaborates with Professional Services, Customer Success, Specialists, Channel partners, and Support to drive expanded outcomes and platform adoption on a global scale.