Senior Solution Consultant Iberia — AI & CCaaS

Omilia; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Fixed compensation

Long-term employment with the working‑

Professional growth opportunities

Being part of cutting-edge technology

Apple gear

Job summary

Omilia is seeking a Solution Consultant to serve as the primary technical authority in sales cycles across the US region. You will own the pre-sales motion from discovery to proof of concept and technical close, partnering with Account Executives to drive technical win rates and ensure architecturally sound, deliverable proposals.

You will maintain deep knowledge of contact centre technology, collaborate with security/compliance teams, and deliver customised product demonstrations and

Qualifications

• Minimum 6 years in pre-sales solutions consulting or sales engineering within enterprise SaaS/CCaaS.
• Strong architecture and integration knowledge for contact centres.
• Proven ability to own technical pre-sales motion across discovery, design, POC, and RFP responses.
• Experience delivering customised product demonstrations and POC environments.
• Ability to engage with CIO/CFO-level stakeholders and translate tech into business value.

Responsibilities

• Lead technical discovery engagements and map current-state architecture for deals.
• Design Omilia-based solutions addressing customer environments and constraints.
• Develop tailored proposals and technical responses mapping platform capabilities to use cases.

Skills

Pre-sales solutions consulting

Enterprise SaaS

CCaaS & contact centre tech

RFP responses

Sales engineering collaboration

Technical discovery & design

POC delivery

Security & compliance

Salesforce CRM proficiency

Travel up to 30%

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related

Tools

Salesforce

Demo environments

Solution configurators

Job description

Omilia is seeking a Solution Consultant to serve as the primary technical authority in sales cycles across the US region. You will own the pre-sales motion from discovery to proof of concept and technical close, partnering with Account Executives to drive technical win rates and ensure architecturally sound, deliverable proposals.

You will maintain deep knowledge of contact centre technology, collaborate with security/compliance teams, and deliver customised product demonstrations and