Senior Enterprise Solution Consultant - ANZ

Omilia

United States

Remote

USD 126,000 - 183,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Long-term employment with generous VAC

Professional development (courses, etc

Being part of cutting-edge technology

Apple gear

Job summary

Omilia is seeking an experienced Solutions Enterprise Consultant ANZ to lead technical pre-sales across Australia and New Zealand, architecting and validating our conversational AI platform for enterprise prospects. You will partner with ANZ Account Executives to win complex deals by translating customer requirements into rigorous, compelling solutions.

You will own the technical discovery, deliver customised demos/POCs, and contribute to RFP responses while ensuring a smooth handover to

Qualifications

5-8 years of experience in pre-sales, solutions engineering, or technical consulting for enterprise SaaS or AI platforms.
Deep familiarity with contact centre technology, CCaaS platforms (Genesys, Avaya, NICE, Cisco, etc.), and telephony architecture.
Experience with conversational AI, NLU/NLP, IVR, or voice automation technologies.
Ability to prototype and demonstrate solutions in a live technical environment.
Strong understanding of enterprise integration patterns (APIs, REST, SIP, WebRTC).
Excellent presentation and technical communication skills - able to translate complex AI concepts for non-technical stakeholders.
Consultative mindset - listens first, then designs solutions.
Collaborative partner to Sales and capable of navigating complex internal and external stakeholder dynamics.
Curious and self-driven - keeps pace with rapidly evolving AI capabilities.
Comfortable with ambiguity and complex, long-cycle enterprise sales environments.
Bachelor's degree in Computer Science, Engineering, or a related technical field.
Fluency in English required; additional languages a strong advantage.

Responsibilities

Lead technical discovery with ANZ enterprise prospects to understand contact centre architecture, integration landscape, and conversational AI requirements.
Design and deliver customised demonstrations, proofs-of-concept (POCs), and solution prototypes for ANZ opportunities.
Develop technical sections of RFP/RFI responses, proposals, and SOW documents.
Build and maintain demo environments, scripts, and technical assets for the pre-sales library.
Partner with ANZ Account Executives to develop win strategies and identify technical champions within prospect accounts.
Respond to technical due diligence, security questionnaires, and architecture reviews from prospects.
Provide feedback to Product and Engineering on ANZ enterprise prospect requirements and competitive gaps.
Support customer-facing events, webinars, and industry conferences with technical presentations.
Hand over from sales to deployment and support the delivery team