Senior Enterprise AI Solutions Consultant (ANZ)

Omilia; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Apple gear

Professional development opportunities

Job summary

Omilia is seeking an experienced Solution Enterprise Consultant ANZ to lead technical pre-sales for enterprise prospects across ANZ and APAC. You will architect and validate Omilia’s conversational AI platform, partnering closely with Enterprise Account Executives to win complex deals.

You will design customised demos, POCs, and proposals, translating customer requirements into compelling solutions and ensuring a smooth handover to delivery teams.

Qualifications

• 5–8 years of experience in pre-sales, solutions engineering, or technical consulting for enterprise SaaS or AI platforms.
• Deep familiarity with contact centre technology, CCaaS platforms (Genesys, Avaya, NICE, Cisco, etc.), and telephony architecture.
• Experience with conversational AI, NLU/NLP, IVR, or voice automation technologies.
• Ability to prototype and demonstrate solutions in a live technical environment.
• Strong understanding of enterprise integration patterns (APIs, REST, SIP, WebRTC).
• Excellent presentation and technical communication skills—able to translate complex AI concepts for non-technical stakeholders.
• Consultative mindset—listens first, then designs solutions.
• Collaborative partner to Sales and capable of navigating complex internal and external stakeholder dynamics.
• Curious and self-driven—keeps pace with rapidly evolving AI capabilities.
• Comfortable with ambiguity and complex, long-cycle enterprise sales environments.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Fluency in English required; additional languages a strong advantage.
• Nice to have: prior experience supporting enterprise sales cycles in Australia and/or New Zealand.

Responsibilities

• Lead technical discovery with ANZ enterprise prospects to understand their contact centre architecture, integration landscape, and conversational AI requirements.
• Design and deliver customised demonstrations, POCs, and solution prototypes for ANZ opportunities.
• Develop technical sections of RFP/RFI responses, proposals, and SOW documents.
• Build and maintain demo environments, scripts, and technical assets for the pre-sales library.
• Partner with ANZ Account Executives to develop win strategies and identify technical champions within prospect accounts.
• Respond to technical due diligence, security questionnaires, and architecture reviews from prospects.
• Provide feedback to Product and Engineering on ANZ enterprise prospect requirements and competitive gaps.
• Support customer-facing events, webinars, and industry conferences with technical presentations.
• Hand over from sales to deployment and support the delivery team

Skills

Pre-sales experience

CCaaS platforms

Conversational AI

Prototyping live demos

APIs/REST/WebRTC

Technical communication

Bachelor’s degree

English fluency

Education

Bachelor's degree in CS/Engineering

Tools

AWS Connect

Genesys Cloud

NICE CXone

RingCentral

Job description

Omilia is seeking an experienced Solution Enterprise Consultant ANZ to lead technical pre-sales for enterprise prospects across ANZ and APAC. You will architect and validate Omilia’s conversational AI platform, partnering closely with Enterprise Account Executives to win complex deals.

You will design customised demos, POCs, and proposals, translating customer requirements into compelling solutions and ensuring a smooth handover to delivery teams.