Senior Solutions Consultant, CCaaS & AI (Pre-Sales)

Omilia; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Apple gear

Job summary

Omilia is seeking a senior Solution Consultant to lead the technical pre-sales motion for strategic deals in the US and international segments. You will collaborate with Account Executives to architect Omilia-based solutions, design proofs of concept, and deliver compelling, technically grounded responses that drive business outcomes.

You will engage security, product, and engineering teams to ensure scalable, compliant deployments, while building trusted advisory relationships with technical

Qualifications

• 6+ years in pre-sales solutions consulting or sales engineering in enterprise SaaS or CCaaS.
• Proven track record owning technical pre-sales: discovery, design, POC, RFP/RFI responses.
• Strong knowledge of contact centre architectures, CRM integrations, and security requirements.
• Ability to deliver customised product demonstrations and map capabilities to customer use cases.

Responsibilities

• Lead technical pre-sales motion for complex deals across the sales cycle.
• Act as technical authority on Omilia platform, ensuring sound and deliverable solutions.
• Develop architecture-driven proposals and POC plans with ROI narratives.
• Collaborate with cross-functional teams to produce compliant RFP/RFI responses.

Skills

Technical pre-sales

Enterprise SaaS

Solution architecture

Demos & POC

Sales collaboration

Security & compliance

Education

Bachelor’s degree in CS/Engineering/IS

Tools

Salesforce CRM

Demo environments

Proposal management platforms

Job description

Omilia is seeking a senior Solution Consultant to lead the technical pre-sales motion for strategic deals in the US and international segments. You will collaborate with Account Executives to architect Omilia-based solutions, design proofs of concept, and deliver compelling, technically grounded responses that drive business outcomes.

You will engage security, product, and engineering teams to ensure scalable, compliant deployments, while building trusted advisory relationships with technical