Senior Solution Architect

Compunnel, Inc.; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

A technology solutions provider in Chicago is looking for a Senior Solution Architect to lead the design and implementation of ServiceNow Integrated Risk Management and Governance, Risk, and Compliance solutions. The ideal candidate will have over 10 years of experience in risk management and at least 5 years with ServiceNow IRM. This role involves mentoring junior developers and troubleshooting complex issues while ensuring compliance with industry best practices.

Qualifications

• 5+ years hands-on experience with ServiceNow IRM, including GRC processes.
• 10+ years in risk management, GRC, or related fields.
• Strong experience architecting and implementing large-scale ServiceNow IRM solutions.

Responsibilities

• Lead technical workshops to gather and validate GRC/IRM requirements.
• Design and document technical solutions leveraging ServiceNow IRM best practices.
• Configure and customize ServiceNow IRM applications to support the full risk lifecycle.

Skills

ServiceNow IRM experience

Risk management expertise

Communication skills

Presentation skills

Education

Bachelor’s degree in computer science, IT, or related field

Job description

The Senior Solution Architect will support the Risk Controls Enhancements (RCE) program, a large-scale enterprise initiative aimed at modernizing and consolidating Governance, Risk, and Controls (GRC) processes, data, and reporting. In this role, you will lead the architecture, design, and implementation of complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions. You will translate business objectives into scalable technical solutions while guiding development teams throughout the implementation lifecycle.

Key Responsibilities

• Lead technical workshops to gather and validate GRC/IRM requirements with stakeholders
• Design and document technical solutions leveraging ServiceNow IRM best practices
• Configure and customize ServiceNow IRM applications to support the full risk lifecycle
• Develop artifacts such as risk registers, assessment methodologies, and control frameworks
• Create dashboards and reporting for risk and compliance visibility
• Advise on platform governance, data models, and long-term roadmap planning
• Mentor junior developers and review technical deliverables
• Troubleshoot and resolve complex risk-related issues
• Stay current on ServiceNow IRM releases, industry trends, and regulatory changes
• Oversee automation of risk assessments, controls testing, and issue management workflows

Required Skills

• 5+ years hands‑on experience with ServiceNow IRM, including GRC processes
• 10+ years in risk management, GRC, or related fields
• Strong experience architecting and implementing large‑scale ServiceNow IRM solutions
• Expertise in IRM capabilities: Issue Management, Incident Management, Loss Events, Controls Testing, RCSA, Emerging Risk programs
• Solid understanding of GRC frameworks and industry best practices
• Excellent communication and presentation skills

Preferred Skills

• Experience in regulated industries (e.g., finance, banking)
• Familiarity with Agile or iterative development methodologies
• Exposure to other risk management software or enterprise risk processes

Education

Bachelor’s degree in computer science, IT, or related field (or equivalent experience)