Lead ServiceNow Engineer - IRM

Alldus; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Alldus is looking for a highly skilled Lead ServiceNow Engineer to join their senior platform engineering team in New York. This role involves hands-on leadership in delivering enterprise risk solutions across IRM, BCM, and TPRM within the ServiceNow ecosystem.

The successful candidate will design and build ServiceNow solutions, mentor junior engineers, and support platform upgrades. Applicants must have 8-10 years of experience in SaaS platform engineering and 5+ years in ServiceNow development.

Qualifications

• Expertise in ServiceNow configuration, scripting, and workflows.
• Experience with GRC solutions such as IRM, BCM, TPRM.
• Strong integration capabilities with REST/SOAP/Integration Hub.

Responsibilities

• Design and build solutions across IRM, BCM, and TPRM modules.
• Support integrations with enterprise systems and risk platforms.
• Translate business requirements into scalable ServiceNow solutions.

Skills

ServiceNow development

Enterprise SaaS platform engineering

Stakeholder communication

Technical leadership

Integration experience

Education

8–10+ years in enterprise SaaS platform engineering

5+ years hands-on ServiceNow development or advanced administration

Tools

ServiceNow

REST

SOAP

Job description

We are seeking a highly skilled Lead ServiceNow Engineer – IRM to join a senior platform engineering team responsible for delivering and evolving enterprise risk solutions across IRM, BCM, and TPRM within the ServiceNow ecosystem.

This is a hands‑on leadership role combining technical engineering, solution architecture, and platform ownership, with strong engagement across business risk, architecture, and technology teams.

Location & Work Model

• Hybrid: 3 days onsite per week
• Offices: New York, NY
• US Citizens or Green Card holders only
• Full‑time employment only (no C2C / no contractors)

Key Responsibilities

ServiceNow Platform Engineering

• Design, build, and support solutions across IRM, BCM, and TPRM modules on ServiceNow
• Develop workflows using Flow Designer, Business Rules, Script Includes, UI Actions, ACLs, and related configurations
• Implement risk models, questionnaires, scoring frameworks, and approval workflows

Integrations & Data Management

• Build and maintain integrations with enterprise systems (CMDB, vendor platforms, and external data sources)
• Work with REST/SOAP APIs and Integration Hub
• Support integrations with risk platforms such as RSA Archer

Production Support & Stability

• Provide L2 support for IRM/BCM/TPRM applications
• Monitor system performance, scheduled jobs, integrations, and data quality
• Ensure platform reliability, scalability, and compliance

Solution Design & Delivery

• Translate business requirements into scalable ServiceNow technical solutions
• Maintain configuration standards, reusable components, and governance practices
• Support platform upgrades and adoption of new ServiceNow features
• Mentor junior engineers and provide technical guidance
• Partner with business stakeholders, architects, and risk leaders
• Contribute to platform strategy and roadmap discussions

Required Experience

• 8–10+ years in enterprise SaaS platform engineering
• 5+ years hands‑on ServiceNow development or advanced administration
• Strong expertise in ServiceNow configuration, scripting, and workflows
• Experience with IRM, BCM, TPRM, or broader GRC solutions
• Strong integration experience (REST/SOAP/Integration Hub)
• Experience with reporting, dashboards, and data‑driven solutions
• Strong stakeholder communication and technical leadership skills

Nice to Have

• ServiceNow certifications (CSA, CIS-IRM, CIS-BCM, CIS-TPRM)
• Experience with scoped applications and CI/CD pipelines
• Prior experience with GRC platforms (Archer, MetricStream, OneTrust, LogicGate, etc.)
• Exposure to ServiceNow advisory boards, roadmap sessions, or beta programs
• Experience driving automation, governance, and platform optimization initiatives

What We’re Looking For

A senior ServiceNow professional who can operate across hands‑on engineering, architecture, and strategic platform evolution, with a strong focus on enterprise risk transformation and continuous improvement.