Senior Solar Collections & Servicing Associate

Qcells North America; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Qcells North America is seeking a Sr. Associate for their Collections & Servicing team in Irvine, CA. This role focuses on managing and collecting delinquent customer accounts across various product lines and improving collection processes.

The ideal candidate should have a Bachelor's degree and over 5 years of relevant experience, alongside strong negotiation and problem-solving skills. The position provides an opportunity to make impactful changes while maintaining customer relationships.

Qualifications

• 5+ years of professional work experience in customer-facing collections.
• Ability to negotiate effectively and handle difficult conversations.
• Strong self-starter mentality with strong organizational skills.

Responsibilities

• Collect on a portfolio of delinquent customers.
• Investigate delinquencies by collaborating with internal teams.
• Negotiate payment arrangements for outstanding balances.

Skills

Negotiation skills

Communication skills

Organizational skills

Problem-solving

Attention to detail

Education

Bachelor’s degree in business, finance, engineering or equivalent

Tools

Salesforce

Microsoft Office Suite

Job description

Qcells North America is seeking a Sr. Associate for their Collections & Servicing team in Irvine, CA. This role focuses on managing and collecting delinquent customer accounts across various product lines and improving collection processes.

The ideal candidate should have a Bachelor's degree and over 5 years of relevant experience, alongside strong negotiation and problem-solving skills. The position provides an opportunity to make impactful changes while maintaining customer relationships.