Senior Small Business Relationship Banker – Growth & Impact

Regions Bank; Madison (WI); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Commission incentive plan

Overtime eligibility

Job summary

Regions Bank is hiring a Senior Small Business Relationship Banker in Ridgeland, MS. You will meet with customers, assess financial needs, and offer Regions products and services to grow small business relationships up to $5MM in revenue.

This role emphasizes proactive outreach, digital banking education, and providing a high-quality customer experience. The successful candidate will be results-driven, capable of handling complex inquiries, and able to work with a team to achieve branch goals.

Qualifications

• High School Diploma or GED are required.
• Two years of banking, sales, and/or customer service experience is required.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis (typing, monitor).
• Ability to work Saturdays as needed.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.

Responsibilities

• Achieves individual and branch targets and goals by proactively identifying customer needs and providing advanced level guidance and perspective about Regions’ solutions with a specific focus on small business customers
• Conducts outbound phone calls using generated customer and prospect lead lists of small business and consumer customers to expand existing relationships and acquire new ones
• Works in partnership with the Branch Manager to serve as the primary relationship managers for a portfolio of small business customers with revenues up to $5MM
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for day to day branch responsibilities including but not limited to greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refs customers to an internal team of experts when additional financial goals and needs are recognized
• Supports team development by serving as a subject matter expert for junior level bankers
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Skills

Customer service

Communication

Sales

Relationship building

Time management

Digital banking familiarity

Microsoft Office

Cash handling

Education

High School Diploma or GED

Bachelor’s degree

Tools

Microsoft Office

Job description

Regions Bank is hiring a Senior Small Business Relationship Banker in Ridgeland, MS. You will meet with customers, assess financial needs, and offer Regions products and services to grow small business relationships up to $5MM in revenue.

This role emphasizes proactive outreach, digital banking education, and providing a high-quality customer experience. The successful candidate will be results-driven, capable of handling complex inquiries, and able to work with a team to achieve branch goals.