Senior Small Business Banking Specialist

U.S. Bank; Yakima (WA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Healthcare

401(k) retirement plan

Paid vacation

Sick leave

Paid holidays

Job summary

U.S. Bank is seeking a skilled professional to deliver exceptional customer service and comprehensive financial solutions to small businesses with revenues between $500K and $2.5 million. The role emphasizes building existing relationships, prospecting, and collaborating with branch partners to meet growth goals.

The position requires outside sales, account openings, and the ability to refer clients to Business Banking and other units, while aligning with U.S. Bank policies and service standards.

Qualifications

• Bachelor's degree, or equivalent work experience.
• Typically three or more years of customer service, consultative sales and/or prospecting experience.
• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
• Basic knowledge of cash flow management and business credit underwriting.
• Effective written and verbal communication skills and can convey business recommendations in an effective manner.

Responsibilities

• Provide excellent customer service and financial solutions to small business customers.
• Develop and deepen customer relationships through routine calling and business development activities.
• Combine digital tools with strong human connections to offer solutions to business customers; outside prospecting for growth.
• Open accounts, identify and open product solutions, and service accounts for customers within the segment.
• Collaborate with branch partners, centers of influence, clients and other business line partners; refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Skills

Customer service

Consultative sales

Relationship building

Communication skills

Education

Bachelor's degree

Job description

U.S. Bank is seeking a skilled professional to deliver exceptional customer service and comprehensive financial solutions to small businesses with revenues between $500K and $2.5 million. The role emphasizes building existing relationships, prospecting, and collaborating with branch partners to meet growth goals.

The position requires outside sales, account openings, and the ability to refer clients to Business Banking and other units, while aligning with U.S. Bank policies and service standards.