Senior Slot Operations Manager — ROI & Guest Experience

Bally's Corporation; Chicago (IL); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

$7 Daily Employee Parking Garage

Job summary

Bally's Corporation in Chicago seeks an experienced Slot Operations Manager to lead all slot operations, including game rollout, maintenance, and performance. You will enforce policies, train staff, and collaborate on ROI analyses for slot purchases within a dynamic casino environment.

The role requires 5+ years in slot operations leadership, strict regulatory knowledge, and availability to work nights, weekends, and holidays. Senior leadership will support growth and innovation.

Qualifications

• Must be 21 years of age or older (required).
• Experience with scheduling and budgeting in a casino environment (required).
• Must have open work availability to work nights, weekends, and holidays (required).
• Strong organizational, planning and supervisory skills are required (required).
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board (required).
• Must have knowledge of all applicable gaming regulations (required).
• Must have knowledge of all casino game rules (required).
• High school or equivalent required; Bachelor’s Degree is preferred (required).
• Must have five years of experience in slot operations, particularly in a leadership role (required).

Responsibilities

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled atmosphere.
• Manage all aspects of slot operations, including new game rollout, maintenance, performance and appearance.
• Establish, implement, and enforce policies and procedures per regulatory requirements and company goals.
• Select, train, and develop team members through education, coaching and corrective action.
• Collaborate with Director to develop ROI analysis for new slot purchases or upgrades.
• Monitor team performance based on competition, property goals, and end-user feedback.
• Oversee the overall integrity of slot games and perform other duties as assigned.

Skills

Leadership

Scheduling

Budgeting

Supervisory skills

Casino operations

Education

High school or equivalent

Bachelor’s degree preferred

Job description

Bally's Corporation in Chicago seeks an experienced Slot Operations Manager to lead all slot operations, including game rollout, maintenance, and performance. You will enforce policies, train staff, and collaborate on ROI analyses for slot purchases within a dynamic casino environment.

The role requires 5+ years in slot operations leadership, strict regulatory knowledge, and availability to work nights, weekends, and holidays. Senior leadership will support growth and innovation.