Senior Slot Technician & Training Lead

Bally's Interactive; Evansville (IN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical Insurance

Dental Insurance

Vision Insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Interactive is seeking a Slot Technician to assist with training, supervise repairs, and maintain slot and table games. The role involves managing shift projects, performing preventative maintenance, and ensuring all devices function correctly.

You will troubleshoot slot equipment, verify operations, and uphold security and compliance with Indiana gaming regulations while delivering excellent guest experiences. Shift work includes varied hours, with indoor casino environments.

Qualifications

• Excellent customer service and ability to maintain a fun gaming environment.
• Knowledge of Indiana Gaming regulations and company policies.
• Ability to stand and walk for 7+ hours and work varied hours, including holidays and weekends.
• Experience with preventive maintenance on gaming equipment and systems.

Responsibilities

• Assist with training Slot Technicians.
• Supervise repairs and maintenance of slot machines.
• Manage departmental projects (slot movements, modifications, upgrades, installations) during shift.
• Perform routine preventative maintenance on slot equipment.
• Check peripheral devices (ticket printers, bill acceptors) for proper operation.
• Input/output tests on slot equipment to verify proper function.
• Ensure security of all slot equipment and games.
• Inspect, troubleshoot, diagnose, and repair slot machines to maintain functionality.
• Identify makes/models of slot cabinets and related gaming equipment.
• Respond promptly to slot personnel and guest needs.
• Support changes to table game layouts as needed.
• Troubleshoot miscellaneous devices (ticket redemption units, ATMs, vending machines, jackpot kiosks).
• Perform maintenance on table game shufflers and related equipment.
• General repairs on all equipment related to slots or table games.
• Vision abilities: close, distance, color, peripheral, depth perception, focus.
• Provide great customer service and maintain a fun gaming environment.
• Know Indiana Gaming regulations and internal controls.
• Able to work in smoky, loud, crowded environments.

Skills

Customer service

Training

Supervision

Maintenance

Troubleshooting

Security awareness

Job description

Bally's Interactive is seeking a Slot Technician to assist with training, supervise repairs, and maintain slot and table games. The role involves managing shift projects, performing preventative maintenance, and ensuring all devices function correctly.

You will troubleshoot slot equipment, verify operations, and uphold security and compliance with Indiana gaming regulations while delivering excellent guest experiences. Shift work includes varied hours, with indoor casino environments.