Lead Slot Operations Manager

Caesars Entertainment Corp; Baltimore (MD); On-site; USD 65,000 - 79,000; Full time

Job summary

Caesars Entertainment Corp. seeks an experienced Slots Operations Manager to support the Director of Slots. You will lead the Slots Team, oversee staffing, training, and compliance with gaming laws and internal controls.

You will monitor budgets, aim to improve guest service scores, and develop procedures to protect assets while aligning with company objectives and standards of excellence. The role requires strong managerial and analytical skills, exceptional communication, and the ability to

Qualifications

• Bachelors degree (or equivalent) or 3-5 years equivalent training/experience.
• Strong managerial, coaching and leadership skills.
• Strong gaming, managerial and administrative skills.
• Demonstrated ability to communicate effectively, both verbal and written.
• Strong organizational and analytical skills.
• Computer literacy.

Responsibilities

• Lead the Slots Team and support the Director of Slots.
• Plan and approve employee scheduling to meet business demands.
• Ensure compliance with gaming laws, regulations, and internal controls.
• Monitor expenses and operate within budgets.
• Drive guest service and customer satisfaction improvements.
• Develop and maintain departmental procedures for asset protection.

Skills

Managerial skills

Coaching

Leadership

Communication

Analytical skills

Organizational skills

Education

Bachelors degree or 3-5 years equivalent training/experience

Job description

Caesars Entertainment Corp. seeks an experienced Slots Operations Manager to support the Director of Slots. You will lead the Slots Team, oversee staffing, training, and compliance with gaming laws and internal controls.

You will monitor budgets, aim to improve guest service scores, and develop procedures to protect assets while aligning with company objectives and standards of excellence. The role requires strong managerial and analytical skills, exceptional communication, and the ability to