Senior Slot Manager - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); On-site; USD 89,000 - 118,000; Full time

Benefits offered by this job

Health & income protection

Free meals

Free parking

Benefits package

Job summary

MGM National Harbor, part of MGM Resorts International, is seeking a Senior Slot Manager to lead slot operations on a fast-paced casino floor, driving guest experience and performance. You will bring energy, leadership, and strategic thinking to create memorable experiences for guests.

You will mentor managers, ensure compliance with gaming regulations, and uphold MGM’s S.H.O.W. standards while partnering with leadership and regulators to safeguard assets and develop your team.

Qualifications

• 2+ years of prior relevant experience in slot operations or equivalent management.

Responsibilities

• Lead all aspects of Slot Operations during your assigned shift, ensuring a seamless, high-energy gaming experience
• Inspire, engage, and develop your team—building a positive culture that attracts and retains top performers
• Deliver exceptional guest service aligned with MGM’s S.H.O.W. service standards
• Oversee daily operations, staffing levels, and guest experience metrics to drive performance and satisfaction
• Mentor assistant managers and team members to support growth and career development
• Analyze business needs and make real-time operational decisions on the gaming floor
• Resolve guest and employee concerns professionally and efficiently
• Ensure compliance with gaming regulations, company policies, and operational procedures
• Safeguard company assets, including equipment, keys, and sensitive materials
• Lead training initiatives and ensure consistent execution of company programs
• Partner with leadership, vendors, and regulatory agencies as needed

Skills

Slot operations

Leadership

Guest service

Regulatory compliance

Job description

National Harbor, Maryland

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

Ready to lead the action on one of the most exciting casino floors around? As a Senior Slot Manager at MGM National Harbor, you’ll bring energy, leadership, and strategy together to create unforgettable guest experiences while driving performance where the excitement never stops. If you thrive in a fast-paced, high-energy environment—this is your chance to shine.

The Day-to-day

• Lead all aspects of Slot Operations during your assigned shift, ensuring a seamless, high-energy gaming experience
• Inspire, engage, and develop your team—building a positive culture that attracts and retains top performers
• Deliver exceptional guest service aligned with MGM’s S.H.O.W. service standards
• Oversee daily operations, staffing levels, and guest experience metrics to drive performance and satisfaction
• Mentor assistant managers and team members to support growth and career development
• Analyze business needs and make real-time operational decisions on the gaming floor
• Resolve guest and employee concerns professionally and efficiently
• Ensure compliance with gaming regulations, company policies, and operational procedures
• Safeguard company assets, including equipment, keys, and sensitive materials
• Lead training initiatives and ensure consistent execution of company programs
• Partner with leadership, vendors, and regulatory agencies as needed

The Ideal Candidate

• Must be at least 21 years of age
• 2+ Years of Prior Relevant Experience in Slot operations or equivalent management experience

The Perks & Benefits

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

View Job Description

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19898

Pay Range

The pay range for this role is:

$88,600.00 - $118,100.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company’s incentive plan.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW?