Senior Slot Manager - MGM National Harbor

MGM Resorts International; Maryland; Hybrid; USD 89,000 - 118,000; Full time

Benefits offered by this job

Health & Income Protection

Free meals

Free parking

Healthcare benefits

Job summary

MGM Resorts International invites an experienced Senior Slot Manager to lead slot operations at MGM National Harbor in Maryland. You will drive high-energy guest experiences, mentor managers, and ensure strict adherence to gaming regulations and internal policies, while coordinating training and partnerships across departments.

Applicants should be 21+, with 2+ years of slot operations or related management experience, and be prepared to maintain the SHOW standards that define MGM’s exceptional

Qualifications

• Must be at least 21 years of age.
• 2+ Years of Prior Relevant Experience in Slot operations or equivalent management experience.

Responsibilities

• Lead all aspects of Slot Operations during your assigned shift, ensuring a seamless, high-energy gaming experience.
• Inspire, engage, and develop your team—building a positive culture that attracts and retains top performers.
• Deliver exceptional guest service aligned with MGM’s S.H.O.W. service standards.
• Oversee daily operations, staffing levels, and guest experience metrics to drive performance and satisfaction.
• Mentor assistant managers and team members to support growth and career development.
• Analyze business needs and make real-time operational decisions on the gaming floor.
• Resolve guest and employee concerns professionally and efficiently.
• Ensure compliance with gaming regulations, company policies, and operational procedures.
• Safeguard company assets, including equipment, keys, and sensitive materials.
• Lead training initiatives and ensure consistent execution of company programs.
• Partner with leadership, vendors, and regulatory agencies as needed.

Job description

National Harbor, Maryland The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Ready to lead the action on one of the most exciting casino floors around? As a Senior Slot Manager at MGM National Harbor, you’ll bring energy, leadership, and strategy together to create unforgettable guest experiences while driving performance where the excitement never stops. If you thrive in a fast-paced, high-energy environment—this is your chance to shine. THE DAY-TO-DAY: Lead all aspects of Slot Operations during your assigned shift, ensuring a seamless, high-energy gaming experience Inspire, engage, and develop your team—building a positive culture that attracts and retains top performers Deliver exceptional guest service aligned with MGM’s S.H.O.W. service standards Oversee daily operations, staffing levels, and guest experience metrics to drive performance and satisfaction Mentor assistant managers and team members to support growth and career development Analyze business needs and make real-time operational decisions on the gaming floor Resolve guest and employee concerns professionally and efficiently Ensure compliance with gaming regulations, company policies, and operational procedures Safeguard company assets, including equipment, keys, and sensitive materials Lead training initiatives and ensure consistent execution of company programs Partner with leadership, vendors, and regulatory agencies as needed THE IDEAL CANDIDATE: Must be at least 21 years of age 2+ Years of Prior Relevant Experience in Slot operations or equivalent management experience THE PERKS & BENEFITS: Health & Income Protection benefits (for eligible employees) Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19898 Pay Range: The pay range for this role is: $88,600.00 - $118,100.00 This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location. This position is eligible to participate in the Company’s incentive plan. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail] We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.