Cage Shift Supervisor - MGM National Harbor

MGM Resorts International; United States; On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

Wellness programs

Discounts on travel and shopping

Free meals in employee dining room

Free parking

Health & Income Protection benefits

Professional and personal development

Job summary

National Harbor, Maryland: MGM Resorts International seeks a Cage Shift Supervisor to lead cage operations, ensure policy and gaming regulation compliance, and support the Cage Shift Manager on duty. You will oversee staff, assist guests, and ensure accurate cash handling and reporting.

The role emphasizes training, coaching, and resolving issues for both guests and employees, with focus on accuracy, scheduling, and high-quality service in a dynamic entertainment environment.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED.
• At least 2 years of prior relevant experience as a cashier, worked in casino credit or has main bank experience.

Responsibilities

• Supervise Cage and Credit activities, ensuring transaction accuracy and compliance.
• Generate and submit end-of-shift reports timely to Accounting.
• Assist with preparing daily summary and bank deposits and maintains accuracy for all transactions.
• Conduct training and performance coaching for Cage staff, while handling disciplinary actions as needed.
• Assist high-profile players with payouts and resolve any guest or employee issues or transactions.
• Maintain accurate attendance records and aid in scheduling.

Skills

Team leadership

Customer service

Coaching & training

Education

High School Diploma or GED

Tools

Cash handling

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Cage Shift Supervisor, you will assist with leading our cage operations to ensure adherence to company policies and gaming regulations. You will collaborate closely with the Cage Shift Manager on duty in overseeing daily activities, assisting cage staff with requests, and ensuring the staff delivers exceptional service to our guests.

THE STARTING SALARY:

- $63K annually

THE DAY-TO-DAY:

• - Supervise Cage and Credit activities, ensuring transaction accuracy and compliance.
• - Generate and submit end-of-shift reports timely to Accounting.
• - Assist with preparing daily summary and bank deposits and maintains accuracy for all transactions.
• - Conduct training and performance coaching for Cage staff, while handling disciplinary actions as needed.
• - Assist high-profile players with payouts and resolve any guest or employee issues or transactions.
• - Maintain accurate attendance records and aid in scheduling.

THE IDEAL CANDIDATE:

• - Must be at least 21 years of age
• - High School Diploma or GED.
• - At least 2 years of prior relevant experience as a cashier, worked in casino credit or has main bank experience.

THE PERKS & BENEFITS:

• - Wellness incentive programs to help you stay healthy physically and mentally.
• - Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
• - Free meals in our employee dining room.
• - Free parking on and off shift.
• - Health & Income Protection benefits (for eligible employees).
• - Professional and personal development through programs, networking opportunities, and community involvement.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16588

Pay Range:

The pay range for this role is:
$42,500.00 - $58,500.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.