Lead Site Reliability Engineer - AI-Driven Incident Mastery

JPMorganChase; Houston (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Wellness centers

Job summary

JPMorganChase in Houston seeks a Lead Site Reliability Engineer to shape the future of a globally recognized firm. You will lead reliability initiatives across multiple domains, mentor engineers, and drive AI-enhanced incident response and service improvement.

The role emphasizes scalable, secure, high-availability platforms and collaboration with cross-functional teams to meet business needs in a fast-paced financial services environment.

Qualifications

• 5+ years of applied experience in site reliability engineering.
• Proficiency in reliability, scalability, performance, security and enterprise architecture best practices.
• Fluent in at least one programming language (Python, Java/Spring Boot, .Net).

Responsibilities

• Champions site reliability culture and shares knowledge within the organization.
• Leads initiatives to improve reliability and stability using data-driven analytics.
• Collaborates to define service level indicators and objectives with stakeholders.
• Utilizes enterprise AI capabilities to accelerate triage, troubleshooting and post-incident analysis.
• Acts as main incident contact to quickly resolve issues and minimize financial impact.
• Provides technical mentorship and leadership to other engineers.
• Leads adoption of AI-assisted reliability workflows across SDLC/toolchains.

Skills

Python

Java

.NET

Tools

CI/CD tooling

Job description

JPMorganChase in Houston seeks a Lead Site Reliability Engineer to shape the future of a globally recognized firm. You will lead reliability initiatives across multiple domains, mentor engineers, and drive AI-enhanced incident response and service improvement.

The role emphasizes scalable, secure, high-availability platforms and collaboration with cross-functional teams to meet business needs in a fast-paced financial services environment.