Senior Site IT Support Engineer – Onsite in Houston

GovCIO; Houston (TX); On-site; USD 62,000 - 72,000; Full time

Job summary

GovCIO is seeking a Senior Site Support Engineer located in Houston, TX for an onsite role. The engineer will lead site IT support, mentor junior staff, and ensure uptime of critical IT services at the DHS/TSA environment.

The role requires a DHS/TSA clearance and a strong background in managing complex service requests across multiple systems. This position is full-time and onsite in Houston.

Qualifications

• Requires 6 years of IT support experience.
• Expert-level field support and leadership skills for managing complex service requests across multiple OS.
• Advanced proficiency in mobile device support and desktop deployment strategies.

Responsibilities

• Leads IT support at the site level, handling escalated tickets and critical system issues.
• Mentors junior engineers and implements IT best practices.
• Ensures operational uptime and reliable IT services.

Skills

IT support

Leadership

Mobile device support

KB documentation

Ticket management

Education

High School + 6 yrs exp

Job description

GovCIO is seeking a Senior Site Support Engineer located in Houston, TX for an onsite role. The engineer will lead site IT support, mentor junior staff, and ensure uptime of critical IT services at the DHS/TSA environment.

The role requires a DHS/TSA clearance and a strong background in managing complex service requests across multiple systems. This position is full-time and onsite in Houston.