Senior Shift Leader: Coaching a Fast-Paced Cafe Team

Dunkin' Donuts; Springdale (AR); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Insurance for full-time

Team-oriented environment

Growth opportunities

Zusammenfassung

Dunkin' Donuts franchise is seeking a Senior Shift Leader to be the store's right-hand person, coaching team members and upholding Dunkin' standards. You’ll help ensure fast, friendly service and smooth operations.

You should bring leadership experience in retail or hospitality, a guest-focused mindset, and the ability to work well in a fast-paced environment. This full-time role requires lifting up to 50 lbs and willingness to travel to sister locations within a 30-mile radius of the market.

Qualifikationen

• Previous leadership experience in retail, restaurant, or hospitality.
• Strong guest focus and time management skills.
• Ability to work well with others in a fast-paced environment.
• Basic math and computer skills; fluent English (written and spoken).
• Must be 18 years or older.

Aufgaben

• Lead and motivate Team Members during your shift.
• Coach Team Members with constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure smooth workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Kenntnisse

Leadership experience

Guest focus

Time management

Team collaboration

Jobbeschreibung

Dunkin' Donuts franchise is seeking a Senior Shift Leader to be the store's right-hand person, coaching team members and upholding Dunkin' standards. You’ll help ensure fast, friendly service and smooth operations.

You should bring leadership experience in retail or hospitality, a guest-focused mindset, and the ability to work well in a fast-paced environment. This full-time role requires lifting up to 50 lbs and willingness to travel to sister locations within a 30-mile radius of the market.