Senior Services Technician - Hybrid Eligibility

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 52,000 - 66,000; Full time

Job summary

Alaska Department of Health in Anchorage is seeking a Senior Services Technician to support the General Relief Unit by processing applications for financial assistance for assisted living placements and determining eligibility and benefit authorizations.

You will collaborate with service providers, consumers and teammates to address case-by-case situations while performing a mix of clerical duties; hybrid telework may be available after probation.

Qualifications

• Three years of clerical experience with one year in public health, health care services, senior services or related field.
• High school graduation or equivalent is required; college education may substitute for experience.

Responsibilities

• Receive and process applications for financial assistance for assisted living placements.
• Determine eligibility and authorize benefits with accuracy and timeliness.
• Collaborate with service providers, consumers and teammates to solve cases and perform clerical duties.

Skills

Clerical experience

Public health knowledge

Customer service

Education

High school diploma or equivalent

College education substitute

Job description

Alaska Department of Health in Anchorage is seeking a Senior Services Technician to support the General Relief Unit by processing applications for financial assistance for assisted living placements and determining eligibility and benefit authorizations.

You will collaborate with service providers, consumers and teammates to address case-by-case situations while performing a mix of clerical duties; hybrid telework may be available after probation.