Senior Services Technician - Hybrid/Remote Eligible (Alaska)

State of Alaska; Anchorage (AK); Hybrid; USD 52,000 - 78,000; Full time

Job summary

State of Alaska in Anchorage is seeking a Senior Services Technician to join the General Relief Unit. This exempt, civil service role handles eligibility determinations and benefit authorizations for assisted living placements, working with providers and clients to solve cases.

The position may offer hybrid telework after a probation period, and requires Alaska residency with clerical and public health related experience. A strong team and meaningful impact for Alaskans await.

Qualifications

• High school graduation or equivalent.
• Three years of clerical experience with one year in public health, health care services, senior services, medical assistance programs, health education, nursing, medical social work, health services administration or a closely related field.
• College education may substitute for the required experience.

Responsibilities

• Receive and process applications for financial assistance for assisted living placements to determine eligibility and authorize benefits.
• Collaborate with service providers, consumers, and teammates to solve unique, case-by-case situations while handling clerical and administrative duties.
• Hybrid remote work may be available after completing a probationary period.

Skills

Accountability

Customer Service

Interpersonal Skills

Education

High school graduation or equivalent

College education in social services or related field may substitute

Job description

State of Alaska in Anchorage is seeking a Senior Services Technician to join the General Relief Unit. This exempt, civil service role handles eligibility determinations and benefit authorizations for assisted living placements, working with providers and clients to solve cases.

The position may offer hybrid telework after a probation period, and requires Alaska residency with clerical and public health related experience. A strong team and meaningful impact for Alaskans await.