Eligibility Technician 2 (PCN 063026M)

State of Alaska; Anchorage (AK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

Twelve paid holidays

Job summary

State of Alaska in Anchorage seeks an Eligibility Technician 2 to determine eligibility for Title IV-E and Medicaid and to authorize benefits for children in state custody.

The role involves interviewing clients, collecting documentation, and monitoring cases for changes that affect eligibility, while adhering to program rules and state policies.

Qualifications

• One year of entry level experience as an Eligibility Technician 1 with the State of Alaska, or one year performing similar work applying program requirements and working with clients in stressful situations.
• Substitution: Post-secondary education in fields such as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience.

Responsibilities

• Provide timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs.
• Perform independent case work, including interviews, to obtain required documentation for eligibility.
• Ensure continuous monitoring of cases and address inconsistencies to reach determinations.

Skills

Info management

Analytical thinking

Technical credibility

Decision making

Team building

Education

Post-secondary education in relevant fields

Job description

**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED**

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

TheDepartment of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Eligibility Technician 2 located in Anchorage, Alaska.

What You Will Be Doing

As an Eligibility Technician 2, you are responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody. You will perform independent case work, including conducting interviews, to identify and obtain the documentation that is required and necessary to determine eligibility. You will ensure continuous monitoring of cases, with thorough examination of reported or anticipated changes, which may potentially affect eligibility. You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility.

Our Organization, Mission, and Culture

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team

Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact on the safety of employees as well as the families of Alaska! You will enjoy wonderful health benefits with 12 paid state holidays a year!

Full-time benefits of this position include but are not limited to:

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• twelve paid holidays per year

Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

This position is located in the Anchorage Regional Office in mid-town off Tudor Road and is within walking distance to several amenities. The incumbent can expect daily interactions with division and department staff via telephone, Microsoft Teams, Zoom, or in person.

For information on the Anchorage community (including schools, hospitals, housing) please review Alaska Community Profiles.

We Are Seeking a Candidate with the Following Competencies:

Manages and Organizes Information: Identifies work assignments; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods

Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Special Note

• All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Eligibility Technician 2, please go to the following link: https://www.governmentjobs.com/careers/alaska/classspecs/889912?keywords=eligibility%20technician&pagetype=classSpecifications

One year of entry level experience as an Eligibility Technician 1 with the State of Alaska; OR One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations. Substitution: Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).

At time of interview applicant is requested to submit:

• A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
• A list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
  • Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager at:

Name: Alicia Brault, Administrative Officer 2

Phone: [phone]

Email: [e-mail]