Senior Services Leader: Resident Programs & Partnerships

MidPen Housing Corporation; Michigan; On-site; USD 73,000 - 82,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

403(b) Retirement Plan

Employee Education Reimbursement

Paid Parental Leave

FSA

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. is seeking a Senior Services Coordinator to design and implement programs across the Services portfolio. You will lead onboarding, develop subject matter expertise, and drive collaborations across properties and external partners.

The role emphasizes adaptability, continuous improvement, and managing diverse programs with a commitment to resident support and equity across communities.

Qualifications

• Excellent reading, writing and verbal communication skills.
• Desire to serve underserved populations.
• Experience with coaching and mentoring others is desirable.

Responsibilities

• Supports program implementation and day-to-day operations across multiple properties.
• Coaches and mentors Services Coordinators and coordinates crisis intervention.
• Ensures compliance with mandated reporting requirements and prepares required documentation.
• Builds partnerships with external agencies and aligns services with organizational goals.
• Promotes cross-team collaboration to enhance service delivery and efficiency.
• Facilitates community engagement with property managers and community partners.

Skills

Microsoft Office Suite

Salesforce

Strong communication

Customer service

Education

BA/BS in Education, Social Work, Sociology

Tools

Outlook

OneDrive

Teams

Zoom

Job description

MidPen Housing Corp. is seeking a Senior Services Coordinator to design and implement programs across the Services portfolio. You will lead onboarding, develop subject matter expertise, and drive collaborations across properties and external partners.

The role emphasizes adaptability, continuous improvement, and managing diverse programs with a commitment to resident support and equity across communities.