Senior Services Front Desk & Records Clerk

County of San Juan (NM); New Mexico; On-site; USD 32,000 - 42,000; Full time

Job summary

County of San Juan (NM) seeks a clerical assistant under the Senior Services Coordinator. The role handles front desk duties, fielding inquiries, file creation and maintenance, and basic data entry in the ERP system to support senior services programs.

The position requires a high school diploma or GED and at least one year of clerical experience, with a preference for customer service background and NM driver's license. Office environment; occasional holiday work may be required.

Qualifications

• High school diploma or GED equivalent and one (1) year of clerical experience.
• Customer service experience preferred.
• Valid State of New Mexico Driver's license or able to obtain within six (6) months of employment.

Responsibilities

• Perform front desk duties; provide information and assistance to visitors and others having business with the department; answer phones; route calls to appropriate individuals and take messages.
• Create, update and track electronic and paper files, records, reports, rosters, logs and related documents; order and distribute office supplies; maintain and update office supply inventory.
• Conduct briefings with Seniors to explain programs offered and requirements.
• Research files to obtain information, insert data and check for accuracy.
• Conduct interviews in Senior Citizens homes to fill out state required assessments.
• Correspond with clients regarding nutritional education, programs and other senior citizen programs.
• Fill in as needed for cooks and drivers.
• Maintain accurate daily rosters for Seniors accessing congregate meals.
• Assist in gathering information for regular reports to the State and Federal Government.
• Perform other related duties as assigned.

Skills

Clerical experience

Customer service

Education

High school diploma or GED

Job description

County of San Juan (NM) seeks a clerical assistant under the Senior Services Coordinator. The role handles front desk duties, fielding inquiries, file creation and maintenance, and basic data entry in the ERP system to support senior services programs.

The position requires a high school diploma or GED and at least one year of clerical experience, with a preference for customer service background and NM driver's license. Office environment; occasional holiday work may be required.