Senior ServiceNow Strategist & Solution Architect

AIQIP; Village of Tarrytown (NY); Hybride; USD 140 000 - 190 000; Plein temps

Résumé du poste

AIQIP is seeking a Senior ServiceNow Techno-Functional Consultant in Tarrytown, NY on a hybrid schedule. The role combines technical leadership with strategic consulting to deliver scalable, best-practice ServiceNow solutions, owning engagements from discovery through go-live and beyond.

You will drive requirements, design platform solutions across ITSM, HRSD, ITAM, GRC, and Finance & Supply Chain, mentor teams, and ensure value realization through governance, data strategy, and stakeholder

Qualifications

• Minimum 9+ years of ServiceNow implementation and consulting experience.
• CSA certification is required.
• Certified Implementation Specialist (ITSM/HRSD/ITAM) preferred.

Responsabilités

• Lead stakeholder discussions to gather, refine, and define business and technical requirements.
• Architect and implement enterprise-scale ServiceNow solutions across ITSM, HRSD, ITAM, GRC, and Finance & Supply Chain.
• Lead client workshops, discovery sessions, and process design engagements.
• Own full lifecycle delivery including configuration, development, testing, deployment, and post-go-live optimization.
• Design and implement integrations with enterprise systems using APIs and middleware.
• Enforce platform governance, coding standards, and ITIL-aligned processes.
• Serve as a senior client-facing consultant, guiding clients on platform capabilities and ROI.

Connaissances

ServiceNow

JavaScript

REST/SOAP APIs

ServiceNow scripting

CMDB/Discovery/Service Mapping

Agile/Scrum

Stakeholder Engagement

ITIL

Outils

CMDB

Discovery

Service Mapping

Description du poste

AIQIP is seeking a Senior ServiceNow Techno-Functional Consultant in Tarrytown, NY on a hybrid schedule. The role combines technical leadership with strategic consulting to deliver scalable, best-practice ServiceNow solutions, owning engagements from discovery through go-live and beyond.

You will drive requirements, design platform solutions across ITSM, HRSD, ITAM, GRC, and Finance & Supply Chain, mentor teams, and ensure value realization through governance, data strategy, and stakeholder