Remote Senior AI Solutions Consultant

ServiceNow; Oregon; Hybrid; USD 169,000 - 278,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan and family-lea

Job summary

ServiceNow is seeking a hands-on Solution Consultant to support revenue for Employee Experience, Customer Workflow, and ITX solutions. You will work with Sales, Product Management, and the executive team to drive solution delivery and positioning during complex sales cycles from Oregon.

The role requires deep technical expertise, strong collaboration with product and field teams, and a willingness to travel as needed. This is a key client-facing role within our Solution Consulting group.

Qualifications

• Experience evaluating how AI can improve work processes and decision making.
• 10+ years of pre‑sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or cloud software solutions.
• Experience collaborating with product management, product marketing, partners, and professional services.
• Territory management including pipeline building and cross‑team execution.

Responsibilities

• Support product sales as a technical and domain expert for a client-facing sales team.
• Lead discovery workshops to identify client challenges and align solutions.
• Develop client partner relationships and drive roadmap outcomes.
• Guide strategic programs in top accounts with customer journey sessions.
• Provide feedback to product management on enhancements for客户 value.
• Share best practices and reusable assets with Solution Consultants.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings and trade shows.

Skills

AI integration

Pre-sales experience

Cross-functional teamwork

Territory management

Sales engineering

Education

Experience in pre-sales consulting

Tools

ServiceNow

Job description

ServiceNow is seeking a hands-on Solution Consultant to support revenue for Employee Experience, Customer Workflow, and ITX solutions. You will work with Sales, Product Management, and the executive team to drive solution delivery and positioning during complex sales cycles from Oregon.

The role requires deep technical expertise, strong collaboration with product and field teams, and a willingness to travel as needed. This is a key client-facing role within our Solution Consulting group.