Senior ServiceNow Solution Architect - AI & ITOM/ITSM
US Tech Solutions
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Job summary
US Tech Solutions seeks a seasoned Solution Architect with deep expertise in ServiceNow AI, AI/GenAI, and enterprise architecture. You will design and implement AI-driven solutions, including Now Assist skills, domain-specific prompts, and RAG-based workflows, while ensuring secure exposure of data via MCP servers to external AI models.
The role requires extensive experience across ITSM/ITOM/ITAM/CSM/SPM, and delivering multiple ServiceNow ITOM implementations with discovery, event management,
Qualifications
- Minimum 10 years of experience as a Solution Architect with a focus on technical analysis, solution design, and enterprise architecture.
Skills
Tools
Job description
US Tech Solutions seeks a seasoned Solution Architect with deep expertise in ServiceNow AI, AI/GenAI, and enterprise architecture. You will design and implement AI-driven solutions, including Now Assist skills, domain-specific prompts, and RAG-based workflows, while ensuring secure exposure of data via MCP servers to external AI models.
The role requires extensive experience across ITSM/ITOM/ITAM/CSM/SPM, and delivering multiple ServiceNow ITOM implementations with discovery, event management,
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