Senior ServiceNow Product Owner & BSA Lead

Huntington Bancshares, Inc.; Atlanta (GA); Presencial; USD 70.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

PTO

Descripción de la vacante

Huntington Bancshares, Inc. in Atlanta seeks a strategic BSA Lead/Product Owner to drive ServiceNow initiatives. You will own the product vision, backlog, and roadmap while leading a cross‑functional team of analysts, developers, and testers.

This onsite role requires strong communication and governance across business and IT stakeholders. Ideal candidates bring 8–12+ years in product ownership or delivery, 3+ years on ServiceNow, and a track record of implementing secure, scalable solutions.

Formación

• Bachelor's Degree or 4+ additional years in equivalent experience.
• 8 - 12+ years of related experience in product ownership, project management, or service delivery management.
• 3+ years of hands‑on experience with the ServiceNow platform.

Responsabilidades

• Product Ownership & Strategy: Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives.
• Translate business needs into clear, actionable user stories and acceptance criteria.
• Prioritize features and enhancements based on business value, technical feasibility, and user impact.
• ServiceNow Expertise: Serve as the subject matter expert for the ServiceNow platform and applications.
• Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions.
• Stay current with ServiceNow releases and recommend adoption of new features.
• Team & Stakeholder Management: Lead and mentor a scrum team of business analysts, developers, and testers.
• Facilitate agile ceremonies (e.g., sprint planning, reviews, retrospectives).
• Act as the primary liaison between business stakeholders and technical teams.
• Delivery & Continuous Improvement: Ensure timely delivery of high-quality solutions that meet or exceed expectations.
• Monitor product performance and user feedback to drive continuous improvement.
• Champion best practices in agile development, DevOps, and ITIL processes.

Conocimientos

Product ownership

Agile / Scrum

Stakeholder management

Team leadership

Communication

Educación

Bachelor's degree or equivalent experience

Herramientas

ServiceNow

Descripción del empleo

Huntington Bancshares, Inc. in Atlanta seeks a strategic BSA Lead/Product Owner to drive ServiceNow initiatives. You will own the product vision, backlog, and roadmap while leading a cross‑functional team of analysts, developers, and testers.

This onsite role requires strong communication and governance across business and IT stakeholders. Ideal candidates bring 8–12+ years in product ownership or delivery, 3+ years on ServiceNow, and a track record of implementing secure, scalable solutions.