Senior ServiceNow Platform Architect - Transformation

HCL Technologies Limited; United States; On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, vision insurance

Paid time off

Paid holidays

Job summary

HCL Technologies Limited is seeking a ServiceNow Principal Platform Architect to drive enterprise-wide platform strategy and governance across ITSM, ITOM, ITAM, and more. The role provides architectural leadership, guiding executives and delivery teams through complex transformations.

This senior position requires 10+ years in IT with 7+ years in ServiceNow architecture and a track record of global implementations. Strong CMDB, integration, and cloud architecture skills are essential.

Qualifications

• 10+ years of IT industry experience.
• 7+ years of ServiceNow architecture experience.
• Multiple enterprise-wide ServiceNow implementations.
• Experience leading global ServiceNow transformation initiatives.
• Strong expertise across multiple ServiceNow product suites.

Responsibilities

• Define and own enterprise-wide ServiceNow platform architecture and roadmap.
• Lead solution architecture across ITSM, ITOM, ITAM, SPM, HRSD, SecOps, CSM, FSM, and custom applications.
• Provide architecture governance and oversee platform standards, design authority, and technical quality.
• Advise C-level stakeholders on platform strategy, modernization, AI adoption, and digital transformation.
• Lead complex architecture workshops and executive design sessions.
• Define integration, security, data, CMDB, and platform governance strategies.
• Mentor architects and senior consultants across large-scale transformation programs.
• Drive adoption of ServiceNow best practices and Expert Services methodologies.
• Support pre-sales activities, solution reviews, estimations, and strategic pursuits.

Skills

Enterprise Architecture

CMDB Architecture

Integration Architecture

Cloud Platforms

Executive Advisory

ServiceNow Architecture

Leadership

ServiceNow Product Suites

Tools

ServiceNow

Job description

HCL Technologies Limited is seeking a ServiceNow Principal Platform Architect to drive enterprise-wide platform strategy and governance across ITSM, ITOM, ITAM, and more. The role provides architectural leadership, guiding executives and delivery teams through complex transformations.

This senior position requires 10+ years in IT with 7+ years in ServiceNow architecture and a track record of global implementations. Strong CMDB, integration, and cloud architecture skills are essential.