Senior ServiceNow Architect | Hybrid Role | Integrations

HCLTech; Dallas (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

HCLTech is seeking a Senior ServiceNow Developer / Architect to lead enterprise ServiceNow initiatives in a governance-driven environment. This hybrid role combines technical design, integration, and junior mentoring in a large multi-vendor setting.

You will design, implement, and optimize ServiceNow modules such as ITBM, HRSD, and S2P, ensure upgrades and performance, and collaborate with business teams and vendors to deliver scalable solutions.

Qualifications

• 10+ years of ServiceNow experience.
• 3+ years implementing S2P / SPM / HRSD solutions.
• Experience in large enterprise and governance-driven environments.

Responsibilities

• Design, develop, and support ServiceNow enterprise solutions
• Provide technical leadership in a multi vendor environment
• Support platform governance, upgrades, integrations, and operational stability
• Resolve complex platform, performance, and integration issues
• Work with business and technical teams to provide scalable solutions
• Ensure alignment with ServiceNow best practices and enterprise standards

Tools

ServiceNow SPM / ITBM

HRSD

Source-to-Pay (S2P)

Flow Designer

REST

SOAP

IntegrationHub

ACLs, security model

Reporting & Analytics

Job description

HCLTech is seeking a Senior ServiceNow Developer / Architect to lead enterprise ServiceNow initiatives in a governance-driven environment. This hybrid role combines technical design, integration, and junior mentoring in a large multi-vendor setting.

You will design, implement, and optimize ServiceNow modules such as ITBM, HRSD, and S2P, ensure upgrades and performance, and collaborate with business teams and vendors to deliver scalable solutions.