Senior ServiceNow Platform Architect & Strategy Lead

Prism IT Global

Richmond (VA)

On-site

USD 150,000 - 190,000

Full time

15 hours ago
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Job summary

Prism IT Global in Richmond, VA seeks a Senior ServiceNow Architect to lead solution design, architecture reviews, and strategic initiatives across client environments.

You will drive CMDB health, upgrades, and platform-wide solutions, mentoring teams and guiding customers through complex integrations with third-party systems.

The role requires deep ServiceNow knowledge, CTA certification, and a proven track record delivering for large enterprises in a consulting setting.

Qualifications

  • 12+ years in Solution Architecture and 5+ years in ServiceNow as Architect.
  • Experience on at least two implementation projects, including large customers.
  • CTA certification and strong advisory, governance, and roadmap capabilities.

Responsibilities

  • Lead solutioning sessions and architecture reviews with clients and teams.
  • Drive CMDB health initiatives for completeness, correctness, and compliance.
  • Plan upgrades and minimize customization while leveraging out-of-the-box features.
  • Develop standards for maintaining ServiceNow health and architecture models.
  • Collaborate with customer platform teams to align ServiceNow roadmaps with business goals.

Skills

Solution Architecture
ServiceNow Architect
Implementation Projects
ServiceNow Platform
ServiceNow Products
CMDB Health
Upgrade & Simplification
Standards & Practices
Technical Guidance
Consulting
Platform Health
Solution Strategy
Roadmap Development
Stakeholder Collaboration
CTA Certification

Tools

Update Sets
XMLs
Cloning
Deployments

Job description

Prism IT Global in Richmond, VA seeks a Senior ServiceNow Architect to lead solution design, architecture reviews, and strategic initiatives across client environments.

You will drive CMDB health, upgrades, and platform-wide solutions, mentoring teams and guiding customers through complex integrations with third-party systems.

The role requires deep ServiceNow knowledge, CTA certification, and a proven track record delivering for large enterprises in a consulting setting.

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